If you have forgotten the access code for one or all of your Tangem cards, you can easily reset it in the Tangem app. You'll require two cards for verification: the card whose access code you want to modify and an additional card from your backup set for confirmation.
Here's what to do:
- Open the Tangem app and tap Scan card on the Setup or Welcome page.
- Tap Forgot your code on the access code request page.
- Enter a new access code twice and tap Continue.
- Scan the card for which you want to reset the access code. Wait 15 seconds for the countdown to finish, and press Continue.
- Scan a backup card (second or third from the set). Wait 15 seconds for the countdown to finish, and press Continue.
- Tap the card you want to reset the access code for once more.
- Click OK.
- Scan your Tangem card once more. Your forgotten access code has been successfully reset, and you can now use the new access code you've created to access the wallet.
- If you want to reset your code for other cards, complete the above steps for each one.