Here are ten essential tips to help you safeguard against potential threats, including how to avoid falling prey to scammers and phishing attacks.
- Avoid using seed phrases:
- Avoid unsolicited emails:
- Check for SSL certificates:
- Verify social media accounts:
- Educate yourself:
- Spot errors:
- Verify original website URLs:
- Don't draw attention to yourself:
- Watch out for fake browser extensions:
- Be wary of unrealistic promises:
We like to think that Tangem Wallet is unique because it allows users to create a wallet without a seed phrase. Seed phrases are an apparent liability that scammers often seek to exploit. By offering to help you solve transaction issues, they usually ask you to provide your seedphrase.
Do not click on links or download attachments from unsolicited emails. Legitimate crypto platforms will not ask for sensitive information via email. Always check that the email you receive is from an official tangem email account. If you're in doubt, contact our support team ASAP.
Look for "https://" in the website URL, which indicates a secure connection. Additionally, check for the padlock icon in the address bar, which confirms the website's SSL certificate.
Before engaging with a Tangem account on social media, verify its authenticity. Official accounts are usually verified with a checkmark. You can also check the links in this article.
If you're reading this article, you're already doing a great job of staying informed. We're proud of you. You can also learn about common scam tactics and phishing techniques here. Knowledge is a powerful tool in recognizing and avoiding potential threats.
Fraudsters sometimes don't bother to run a spell check, and if you spot typos in the email, this could be a sign that you're looking at a fake. Furthermore, the wrong colors and graphic elements might be used in the design. One example is out-of-date logos.
Ensure you are on the official website by checking the URL for misspellings or slight variations. Scammers create fake one-page websites with URLs similar to our legitimate websites. We will discuss the significant differences between a fake and an authentic Tangem website.
Scammers might change a couple of letters—for example, Metemask instead of Metamask—or use numbers instead of letters, such as Goggle instead of Google. You should always pay attention to the URL in the browser address bar.
This is perhaps the most important thing to remember if you want to evade the attention of scammers. Don't boast openly about your successes in crypto, and don't publish your wallet addresses on forums or messenger group chats. Additionally, you should NOT share your difficulties on public chats. You might become a target for scammers offering to help you resolve your issue.
Some crypto wallets use Google Chrome extensions. Fraudsters are well aware of this and publish fake extensions designed to collect seed phrases and pass them on to attackers. We once published a similar case where a Ledger wallet user lost USD 16,000 after installing a fake Ledger Secure extension.
If you find an extension for your crypto wallet in the browser extension store, don't install it immediately. First, visit the project's website and check whether an official browser extension is available. If there is, follow the link on the official site.
Exercise caution when confronted with offers or schemes promising unrealistic returns. If it sounds too good to be true, it likely is. Scammers often lure victims with the promise of quick and high profits or a solution to an impossible problem — for example
- Helping you speed up your transaction in the blockchain;
- Helping you restore access to a non-custodial wallet;
- Offering to help you get your stolen funds back from thieves.
Do not give your seed phrases or passwords to anyone! Legitimate support members will never ask for this information, as it grants full access to your crypto assets. If you want to switch to a seedless wallet, you'll have to transfer your funds temporarily to another wallet, reset your Tangem wallet, and set it up without a seed phrase—the recommended way.